> ## Documentation Index
> Fetch the complete documentation index at: https://staff.ermbot.xyz/llms.txt
> Use this file to discover all available pages before exploring further.

# Theme Market Policies

<Tip>The guidelines provided below are an example of what enforcement should be expected. It is at the discretion of the staff for experiences not displayed below that provide a negative experience.</Tip>

## Publisher's Policy

* Abusive or Destructive Behaviour

> Abusive and/or Destructive themes are outlined by the following;
>
> 1. Themes purposely imposing a risk to users visually, physically or mentally. I.E; epilepsy or other visual impairment.
> 2. Providing a negative experience towards the service. I.E; Harming the users experience and accessibility.
> 3. Purposely ensuring all colours of theme remain the same or extremely simular.
> 4. With malicious intent, attempt to and/or successfully bypassing site security measures.

* No tolerance of spamming.

> While publishing themes to the service, you must respect the rate limits enforced provided to your user. Under no circumstances should a user attempt to bypass these published rate limits.

* Equality when handling reviews.

> Under no circumstances, should your coordinate or participate in the coordination of "raiding" or mass reviews of themes to negatively impact the score of the theme.\`

<Warning>
  ERM Staff, at any may request the removal, or forcefully removal of themes at its discretion.
</Warning>

## Removing Themes

Should a theme not follow the guidelines provided above, the following actions will be taken;

* You are to provide the user with a warning, and a reason as to why the theme is being removed.
* This to ensure the user is aware of the reason and can take the necessary steps to correct the issue.
* You are to issue this to the user's direct messages.

> Command usage would be as follows;
>
> * !delete\_theme [Theme\_ID](#finding-a-theme-id)

<Frame>
  <img src="https://mintlify.s3.us-west-1.amazonaws.com/erm/images/staff/themesMarket/themeDeletion.jpg" />
</Frame>

### Example messages

Minor Case;

* `Hey @(user), your theme (Theme Name) has been removed for (List Reason/s). Please review the the reasons provided and re-upload your theme after you have corrected it.`

Extreme Case;

* `Hey @(user), your theme (Theme Name) has been removed from the marketplace. The severity of the case has resulted in a ban from publishing to the marketplace. If you believe this is in mistake, please contact support in our [community server](https://discord.gg/ermbot).`

### Finding a Theme ID

To find a theme ID, you are to follow the steps below;

1. Navigate to the theme you wish to remove.
2. Locate the URL of the theme.
3. The theme ID is the last part of the URL. I.E; `https://ermbot.xyz/themes/marketplace/123456789`

<Frame>
  <img src="https://mintlify.s3.us-west-1.amazonaws.com/erm/images/staff/themesMarket/themeFindID.png" />
</Frame>

### Extreme Cases

Should the user do any of the following, you are to ban them from creating themes;

* Attempt to bypass the rate limits.
* Attempt to bypass the security measures.
* Posting slurs or other inappropriate content within the theme.
* Posting offsite links to malicious or harmful content.

> Command usage would be as follows;
>
> * !blacklist\_user User\_ID
> * !remove\_blacklist User\_ID

<Frame>
  <img src="https://mintlify.s3.us-west-1.amazonaws.com/erm/images/staff/themesMarket/themeBlacklist.jpg" />
</Frame>